Shipping policy

Shipping Policy

Last Updated: October 31, 2026

At Utah Medical Products Inc (e8191b-u5.myshopify.com), we are committed to delivering your favorite desk organization items, pencil cases, and office supplies quickly, securely, and transparently.

Shipping Rates & Standard Thresholds

We strive to keep shipping straightforward and affordable for all orders:

Order Total	Shipping Cost	Estimated Delivery Time
Orders $10.00 USD and Over	FREE Shipping	3 – 7 Business Days
Orders Under $10.00 USD	$5.99 USD Flat Rate	3 – 7 Business Days

Processing Times

• All orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after receiving your order confirmation email.

• You will receive a secondary notification containing your official tracking number once your package has been dispatched from our warehouse.

Order Tracking

Once your shipping label has been generated, tracking information will be updated and sent directly to your registered email address. Please allow 24 to 48 hours for the logistics carrier to update the tracking link with active scan events.

Shipping Address Accuracy

Please ensure that your complete and accurate shipping address is entered at checkout. Utah Medical Products Inc is not responsible for packages that are delayed, lost, or misrouted due to incorrect address information provided by the customer.

If you notice an error in your shipping address after placing an order, please email us immediately at [email protected]. Address updates can only be made prior to shipment dispatch.

Lost, Stolen, or Damaged Packages

• If your tracking status indicates that your parcel was delivered but you cannot locate it, please check with family members, building management, or neighbors, and contact your local postal service branch.

• If your order arrives damaged during transit, please save all packaging materials and product condition photos, then reach out to us at [email protected] so we can assist with filing a claim and sending out a replacement.